Quality & Regulatory Manager

Quality & Regulatory Manager

The Role

The Quality (QA) & Regulatory Manager will oversee the activity of the quality assurance & quality control department and staff, developing, implementing and maintaining a system of quality and reliability testing for the organizations products and/or development process.

In this role you have daily contact with the QA/QC assistant (your direct report), the logistics team, sales & customer service people, product managers and management. You also advise and support management and local departments in the maintaining and continued improvement of the Food Safety & Quality System.

The Quality and Regulatory manager reports to the Supply Chain manager.

Key Responsibilities


  •  Communicate pro-actively upstream and downstream with internal stakeholders.
  • Synthesize and present analyses and recommendations to management for decision-making.
  • Through collaboration with key stakeholders, accountable for driving continuous improvements processes, establishing meeting performance objectives and quality changes.
  • Create and sustain an improvement culture by actively stimulating and supporting quality excellence initiatives.
  • Responsible for including product quality and safety subjects in the company training & qualification program in all areas.
  • Manage, train and develop the quality team so that the team meets agreed objectives and delivers best practice results, added value and continuous improvements.
  • Perform other assignments and duties as may be required.

 Quality Assurance

  •  Management of the company’s Quality, Food/Feed system according to the relevant norms and Global Policy (including HACCP, ISO, …)
  • Maintain contact with authorities related to food/feed safety.
  • Perform management reviews by standards.
  • Manage internal audits system, preparation and control of audit programs.
  • Responsible for external/authorities/customer audits.
  • Approval of SOP’s and other controlled documents.
  • Manage incidents and crises as a member of the sites crisis team.
  • Manage customer & supplier complaints.
  • Manage a quality system & documentation for customers and suppliers.
  • Responsible for supplier & contract manufacturers audits.
  • Responsible for product/raw material specifications and documents.
  • Manage non conformances, material review board and corrective and preventive measures.
  • Responsible for pest control system.
  • Responsible to make sure maintenance & calibration are managed as required by the responsible person.
  • Insure annual permits required and kept up to date.


  •  Collaborate & coordinate with the Business Unit regulatory team in regards to regulatory topics.
  • Responsible for legal compliance with all needed regulatory requirements related to Quality & Food Safety.
  • Responsible to keep colleagues within the site up to date with new legislation.
  • To interpret legislative and regulatory issues with regard to the effect on the site operations.
  • Manage product date (RM-IM-FP) input & maintenance.
  • Manage documentation for customers & suppliers.
  • Responsible for handling customer & suppliers questionnaires.
  • Responsible for declarations related to regulatory status withing the scope of the function.

Quality Control

  • Coordination & Supervision of QC and activities related to Incoming and Outgoing products and productions.
  • Responsible for material status including expiry date.
  • Liaise with Product Management & Technical Support on more complex technical issues & questions.

About Frutarom Belgium / IFF Health & Bioscience Division

Frutarom Belgium NV is part of IFF Health & Bioscience division, located in Londerzeel.

IFF’s team develops functional natural health and nutrition ingredients, derived from plants and herbs and used in dietary supplements, functional food, infant and elderly nutrition, cosmetics, personal care and other over-the-counter products. Our customers benefit from a wealth of regulatory, application and formulation expertise, along with proprietary technology, in-depth market knowledge and global capabilities. We continually develop new formulas to meet changing consumer preferences and customer needs.

At IFF, we’re using Uncommon Sense to create what the world needs. As a collective of unconventional thinkers and creators, we put science and artistry to work to create unique and unexpected scents, tastes, experiences and ingredients for the products our world craves.

Are you interested in learning more about the trends and innovations in the industries we work for, check our blogs to be completely up to date, or follow us on Linkedin, Twitter, Facebook & Instagram!

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