Position Purpose & Summary

The Inside Sales Account Manager is responsible for maintaining and growing current customer accounts. The role will be identifying and attracting new customers.  The position will be facilitating customer-focused solutions to bring the best of all products of Cargill Food Ingredients & Bio-Industrial (FIBI) to the marketplace.

Principal Accountabilities
  • Creating a customer strategy and action plan tailored to each account.
  • Growing the business with current customer accounts.
  • Identifying new customer accounts and develop new business.
  • Actively cross-selling products to customers.
  • Actively pursuing transactional and value-based pricing within the guidelines set by the product group pricing functions.
  • Negotiating with customers on sales opportunities and close deals on lower service level than direct sales.
  • Managing contract execution.
  • Meeting and/ or exceeding sales revenue and pricing targets.
  • Advising and be actively involved in target setting, implementation of regional/corporate targets, and the development of a business plan.
  • Keeping up-to-date with relevant product & market knowledge, customer landscapes, market trends, and innovations.
  • Master or Bachelor’s degree.
  • Preferably 1 to 3 years of commercial sales experience in the B2B international/global business environment.
  • Functional skills: Sales process management, customer call management, and account management.
  • Team player with Play to Win mentality.
  • Personal effectiveness and drive for results.
  • Language skills: Fluent in English and French.
  • Experience in Sales process management
    • Assesses account potential of top 20 account.
    • Upsells existing account, focusing on growth and profitability.
    • Successfully manages negotiation and RFx processes
    • Prospects for new account or opportunities.
  • Effective and efficient customer call management
    • Prepares for each call.
    • Actively manages call flow.
    • Clearly communicates in verbal and written formats.
    • Delivers the right offer and is capable of overcoming objections.
  • Relationship and account management
    • Builds and maintains a strong network of customers.
    • Understands general customer drivers, needs, and requirements.
    • Builds and executes winning account strategies for the top 20 accounts.
    • Drives for and delivers results
    • Is well organized and productive.
  • Relevant skills and knowledge on the specific product and service applications to deliver the right solutions to customers.
  • Relevant skills and knowledge of the essential product group sales processes.
  • If applicable, all necessary and relevant merchandising knowledge to execute market-specific duties.
  • Shared sales capabilities required to cross-sell across multiple product lines and product groups based on customer needs.
  • Relevant skills and experience in business to business sales and markets.
What Cargill offers

In return for your expertise and commitment as an inside sales account manager, Cargill will provide a fast-paced stimulating international environment, which will stretch your abilities and channel your talents. Cargill also offers competitive salaries and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.

About the company

Cargill provides food, agriculture, financial and industrial products, and services to the world. Together with farmers, customers, governments, and communities, Cargill helps people thrive by applying insights and has over 150 years of experience. Cargill has 160,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.

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